Shopping Policy
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Shipping Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific shipping policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Shopping Policy.
Shopping Policy - the basics
Having said that, a Shopping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible scenarios that may occur, and what happens in each and every case.
A Shopping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shopping Policy in place since there won't be any questions about your shopping timeframes or processes.
What to include in the Shopping Policy
Generally speaking, a Shopping Policy often addresses these types of issues: the timeframe for processing orders; the shopping costs; potential service interruptions; and much, much more.